Hi Rachel, I've got a question about how we should enter dates on a) the website and b) print documents. I have always put dates like this: 6:30pm - 7:00pm I notice some people put dates like this: 6.30pm-7pm And...
Blog: Content writing and content strategy insights
Bonus training for a young web designer
Hi Rachel Thanks for that. I've had a torrid week. Thinking about your web course for my daughter Tracey who wants to get into web design. I forwarded your last newsletter to her. What more information does she need in...
Real work beats busy work
Ever felt like this? Overwhelmed with so many urgent small jobs that the big ones never get started? I only realised this was my life after the cloud lifted. Time management was part of the problem, I suppose, although heaven...
Text alternatives: WCAG 2.0 for content writer
Hello again, content writer! Meet the first principle of WCAG 2.0. (Remember, that stands for Web Consortium Accessibility Guidelines, and we're only going to look at the guidelines that apply to you.) Principle 1: Perceivable - Information and user interface...
Menus and web content must be skim-readable
Basic rule for any communication in writing: it must be legible. Basic rule for a menu: it must be skim-readable—just like web content. Otherwise it's not accessible. The owners of Manon, a new French-Italian restaurant (yes, you read that right)...